Conditional Access Exception For Teams not working

Question

Setting up a conditional policy to allow All Cloud Apps only if they meet both the conditions to Grant Access

1. Require multifactor authentication
2. Require device to be marked as compliant

Adding Microsoft Teams Services as Excluded App but the policy still blocks Teams .

Is there any way that we can block all cloud apps and exclude Teams from the Policy.

We want to block all access for users if they arent using the Office devices, however giving them option to use Teams for communication.

Answer 1

Thanks Vaidya.

Raised the concern with Entra.

:)

Regards,

Sam

Answer 2

Hi Sambhav,

Thank you for reaching out to the Microsoft community.

According to your description, seems like your concern environment is associated with Azure or Microsoft Entra portal for conditional access policy , I was consulting your thread with my team members, I would like to share some more specific redirection information with you, actually Microsoft has separate community channel resources where our related most valuable professional and community members can provide possible information for certain different support scope resources platform, so would you mind to contacting and placing your concern on our dedicated separate Microsoft Entra ID - Microsoft Q&A community channel?

Actually, this community does not focus Azure or Microsoft Entra ID service related scenario, but we are mainly focusing pure Microsoft 365 exchange online and email flow service related scenario on this community.

But, there is an another specific channel for your mentioned concern where you may get some possible information for certain specific resources and platform from our related community members.

I would greatly appreciate your valuable cooperation and valuable time.

Sincerely,
Vaidya Darpan