Team site creation in sp online

Tanmoy Das 801 Reputation points

For one of the users, when he tried to create a team site from the root sp site ![128549-image.png][1] did not show the group email address option ![128696-image.png][2] Any idea why? It is working as expected for others [1]: /api/attachments/128549-image.png?platform=QnA [2]: /api/attachments/128696-image.png?platform=QnA

A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
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  1. Tanmoy Das 801 Reputation points

    I figured out the issue, the user did not have m365 group creation permission

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  1. Yi Lu_MSFT 17,466 Reputation points

    Hi anonymous user
    To narrow down the issue:

    1.Make sure the user create the Team site connected to 365 group instead of Communication site.


    2.Try to create a new team site in InPrivate window then compare results.
    3.Try to clear the browser cache before creating the site or switch to other browsers.

    If the issue exists, please create a new team site in SharePoint admin center, check if it will be correct.

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