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I tried to contact you via live chat today but was left waiting for 3 hours I bought a new computer and paid for one year subscription to office 365 I have not renewed my subscription to office 365 this year as the office 2010 I was using on the old computer did not need a yearly renewal payment as the use was indefinite On my old computer I had Office Home and Student 2010 for which I have an activation key I tried to load this on my new computer but was unable to On my old computer I used to get a notification for free update to office 365 which I never performed as I was in the process of changing it How can I make use of my office 2010 on my new computer which is a Lenovo Thinkbook with windows 11 ?
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Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
To install Office 2010, you'll need a product key and installation media for that version.
Dear Paola T64,
Welcome to the Microsoft Community.
Based on the information you have shared, I understand that you seem to want to install Office 2010 on a new computer, and I understand that you may be used to using Office 2010 and want to use it on a new one.
I noticed that you may have already contacted the online support staff, and I'm sorry for the wait, but this may be due to the fact that Microsoft has discontinued technical support for Office 2010, and may not have been able to address your issue in a timely manner. You can check this article for instructions: End of support for Office 2010 - Microsoft Support
Office 2010 is a product that is not tied to your account, so if you have an activation key, you can just use it to try to activate it. You may refer to: Activate Office 2010 - Microsoft Support
Office 2010 is an early version, Microsoft has stopped updating and technical support, we suggest you can try to use Microsoft 365, maybe it will give you a different experience, you can try it for free: Free Microsoft 365 Online | Word, Excel, PowerPoint
I understand that this may have caused you inconvenience and thank you very much for your understanding.
I wish you all the best.
Best wishes Isabella-MSFT | Microsoft Community Support Specialist