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lost notes because i signed out

Anonymous
2024-08-07T14:30:54+00:00

I use onenote with my uni account. One day i had to sign out and in again because of syncing problems, and then all my notes are deleted and i can't find them... cannot restore them anywhere...

Microsoft 365 and Office | OneNote | For education | MacOS

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  1. Anonymous
    2024-08-07T16:26:24+00:00

    Dear Anne Sophie Stolborg,

    Good day! Thank you for posting to Microsoft Community. We are happy to help you.

    We are sorry to hear that you’re having trouble with your OneNote. I deeply understand the inconvenience caused and apologize for it.

    We can work together to try and resolve the issue. Could you please have a look at the steps in the following link:

    Find OneNote notes, pages or tabs - Microsoft Support

    Recover deleted notes in OneNote for Mac - Microsoft Support

    We appreciate your understanding that sometimes the initial response may not resolve the problem soon. However, we can work together to narrow down and resolve the situation. So, for further troubleshooting could you please provide the below information and any errors you get while performing the steps in the above links:

    1. May I know what the specific version of your OneNote is? What version of Office am I using? - Microsoft Support
    2. May I know what the specific version of your OS is?

    Once again, I apologize for the inconvenience caused

    Appreciate your patience and understanding and thank you for your time and cooperation.

    Sincerely, Ralph Chawatama | Microsoft Community Moderator

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