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Cannot export from Office Customization Tool

Anonymous
2024-10-24T13:04:41+00:00

I am unable to export from the office customization tool (config.office.com). I am using it for deployment settings for an Office Standard 2019 volume license.

The first thing that seems out of the ordinary is that an update channel isn't auto-populating, nor can you select a channel. Also, nothing appears under the "Apps" where you can pick which Office apps will download.

When I click "Export", nothing happens.

I have tried on 5 different browsers and 3 different PCs with no success in exporting.

Microsoft 365 and Office | Install, redeem, activate | Other | Windows

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Anonymous
2024-10-24T17:12:04+00:00

Update: The tool appears to be working correctly again

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