Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Hi Laurence Olliver,
Have a Good day,
Thank you for posting to Microsoft Community, we are Happy to assist you.
First of all, we apologize for the trouble and inconvenience caused to your work!
To assist better you, could you please provide us with additional details?
- May I know your affected account type (such as Microsoft365 business account, Outlook.com/Hotmail.com/live.com account or third-party account)?
- May I know what version of Outlook do you have? What version of Outlook do I have? - Microsoft Support.
- Attaching relevant screenshots for your issues would be immensely helpful.
Please share screenshot with hide personal and sensitive data
Note: Please understand that our initial reply may not always immediately resolve the issue. However, with your help and more detailed information, we can work together to find a solution.
Best Regards,
Microsoft Community Moderator