Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Dear Andres_437.
Welcome to the Microsoft Support Community.
I understand that you are currently experiencing issues with Microsoft Planner. There is currently a section of Partner Center dedicated to this issue, designed to support Microsoft Planner users like yourself.
Here's the link to the forum:Partner Center (microsoft.com), where you can post your questions, and where there are experts in the field who can provide more specialized solutions.
Finally, while I can't help you any further, I hope the information I have provided has helped you find your way.
If you need any further assistance, please feel free to contact us.
Best Regards,
Kiki.Z - MSFT | Microsoft Community Support Specialist