Share via

Error 503

Anonymous
2024-09-18T18:32:16+00:00

I cannot access SharePoint, but I am able to get into Outlook.

Microsoft 365 and Office | SharePoint | For business | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more

  2. Anonymous
    2024-09-19T05:35:47+00:00

    Dear Corrine Drury,

    Good day!!

    Apologies for the inconvenience caused and please don’t worry, let’s work together on your concern and move towards a resolution path.

    As per the description shared, I understand you are not able to access the SharePoint Online service but able to access the Outlook.

    If my understanding is correct, I would like to request you to share the following information which will help us to better understand and guide your further:

    1. Screenshot of the error message encountered when you access the SharePoint Online.
    2. Screenshot of your Office 365 Subscription page: Access the following link https://portal.office.com/account/?ref=MeControl#subscriptions > Subscriptions> Take a complete screenshot and share it with us.
    3. Do you encounter the problem when accessing the SharePoint Online Home page or specific SharePoint Online site?
    4. Do you encounter the same problem when you access via InPrivate or Incognito window?
    5. Do other users having access to the SharePoint Service are having the same issue in your Team or Organization?

    Our sincere apologies for not resolving the problem in the first reply but answers to the above queries will help us to better understand your situation and guide you in the right direction.

    Appreciate your patience and understanding. Have a great day!!

    Best Regards,
    Sophia

    Was this answer helpful?

    0 comments