Hello. Tim Giles1
Thank you for posting in the Microsoft Community.
I understand that you are experiencing a Comments and Autocorrection problem in Word.
In order to help you better, I need to check with you for more information:
- What Office license are you currently using? Is it Microsoft 365 or Office Home Student 2021 or Office Professional Plus 2021 or something else? Please click any Word document, click File->Account, and share with us a screenshot of the product information on the right side of the page.
- What is the specific error problem? Please take a screenshot of the specific error message and share it with us so that we can better determine the problem.
- Is the problem with a single file? Is the problem with a single file or all files? Please try creating a new file first.
Before we get your exact information, you can try the following steps:
1. Cancel the add-in
Click on the document in the upper left corner of the File - Options - Add-ons - Management of the place to change to COM add-ons, and then select “Go to”, uncheck all the add-ons, click OK, restart the Word document to check whether the problem is solved. whether or not to solve the problem.
2. Delete Word templates
Close all documents, press Windows + R, in the open Run box, type: %AppData%\Microsoft\Templates, press Enter.
Backup and delete files with .dotm extension, such as Normal.dotm, and then re-open the Word document to check whether the problem is solved.
I look forward to your reply so that we can help you better.
Best regards
InaX-MSFT |Microsoft Community Support Specialist