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mis charge

Anonymous
2024-08-02T19:34:14+00:00

I canceled my subscription, but still got charged.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2024-08-03T00:53:57+00:00

Hello,

I’m sorry to hear about the issue with your subscription. Here are some steps to resolve it:

  1. Check Subscription Status:
    • Go to the Services & subscriptions page and sign in with your Microsoft account.
    • Find your subscription and check if it shows as canceled. If not, cancel it again.
  2. Contact Microsoft Support:
    • For further assistance and to request a refund, contact Microsoft Support.

I hope this help! Let me know if you have any questions.

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