Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Dear Vikas Kumar खोद्लन.
Thanks for using Microsoft products and posting in the community.
I understand your key is blocked. I understand how you feel and will do my best to help you.
In order to better solve the problem, I need to confirm some details with you in order to give you the proper direction to solve the problem.
- May I ask where you purchased the product key? What product key are you currently purchasing?
- Can you send us a screenshot of the error page so that we can better determine the error?Did you have an error logging into the product key redemption site Office.com/setup or Microsoft365.com/setup?
We look forward to your further reply; with your help and more detailed information we can work together to find a solution. Thank you for your support and understanding.
Best Regards,
Kiki.Z - MSFT | Microsoft Community Support Specialist