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how do I get help from Microsoft

Anonymous
2024-08-09T05:25:41+00:00

I'm in New Zealand and finding it hard to get support, I have called the helpline multiple times and its just a bot that directs me to the website, I go on the website to try recover my account and provide bank details connected to my xbox monthly subscription and game purchases along with the xbox id codes as requested and I get an email saying the information cant validate me, I'm in a never ending loop....

Microsoft 365 and Office | Install, redeem, activate | For business | Windows

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  1. Anonymous
    2024-08-09T07:01:29+00:00

    In any O365 if functioning, any component > Help > Contact support

    If an installation issue (ie you have never been able to install) then what is the exact problem, and what exactly did you purchase?

    If it has been installed, the basic repair is;

    Restart the PC, once fully loaded, repair Office,> Apps & Features>Select Office your version>Modify /Repair, once the repair completes re-test (Quick repair)

    O365 when installed under a Win user admin account, and run from that admin account, auto logs in when the PC is started. There is no separate login for any component.

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