It shows 'JavaScript needs to be enabled to log in' when logging into Word or other Office software.

Question

It shows 'Microsoft account needs to have JavaScript enabled to log in,' as shown in the picture. The browser being used is Edge, and JavaScript is already enabled within the browser. I have tried uninstalling and reinstalling Office, but I am still unable to log in.

Answer 1

Dear 匿名_233,

Hello! Welcome to the Microsoft Community. I'm glad to be able to assist you. If I misunderstand your question, please let me know promptly.

It looks like you are having issues with JavaScript in Office applications. And it seems like you have this feature turned on in Edge. But it still happens. I understand the trouble this problem is causing you, and I will try to help you solve this problem.

You can try resetting Edge's settings to see if that helps you solve this problem. Go to the top right corner "...", select "Settings", click "Reset Settings" on the left, and select "Restore Settings to Defaults".

If this doesn't work, try the following steps:

1. Control Panel
2. Internet Options
3. Security (TAB)
4. Use the button "reset all zones to default level"
5. go to "Internet" zone
6. set (for a while) the entire zone to "medium" level

If this still doesn't solve your problem, try switching to the preview version of Edge to see if that solves your problem:

Microsoft Edge WebDriver | Microsoft Edge Developer

I hope the above information is helpful. If you have any progress or questions, please let me know.

Best Wishes

Pyke.D | Microsoft Community Support Specialist