Hello Ella,
I am Jayshri, an Independent Advisor here to assist you with this issue.
- To access a shared file on your PC, first, go to OneDrive on the web at Microsoft OneDrive and log in with your Microsoft account.
https://www.microsoft.com/en-in/microsoft-365/o...
- In the left navigation pane, click on “Shared.” You will see the files that have been shared with you.
https://support.microsoft.com/en-us/office/see-...
- Right-click on the file or folder shared with you and select "Add to my OneDrive." This action creates a shortcut to the shared item in your OneDrive.
https://support.microsoft.com/en-us/office/add-...
- Open File Explorer and find the OneDrive folder in the left sidebar.
If you haven't set up OneDrive on your PC, you can download it from the Microsoft Store or the OneDrive website. Ensure OneDrive is running. If you see the OneDrive cloud icon in the system tray, right-click it and choose "Settings."
Under the Account tab, click on "Choose folders." Ensure that the folder containing the shared file is checked to sync.
https://support.microsoft.com/en-us/office/sync...
- After the sync is complete, navigate to your OneDrive folder in File Explorer. The shared file should now be visible there.
https://support.microsoft.com/en-us/office/mana...
Please check, and I hope this helps you access the shared file on your PC.