One Note immersive reader suddenly not working

Question

Hi,

I’ve recently started using One Note’s immersive reader to listen to my notes. It was absolutely brilliant whilst I was driving to work on the iPhone App. However, after trying to listen again later on in the day it won’t work, and keeps saying to check my speakers. I’m not sure why this has happened, as nothing has changed…

I’ve reinstalled the app, resigned in but it still happens and I can’t work out how to change it. Nothing in app settings I can find that will change it.

If you have some help would be much appreciated.

Chris

Answer 1

Dear Chris,

Hello! Welcome to the Microsoft Community. I'm glad to be able to assist you. If I misunderstand your question, please let me know promptly.

We understand that you are having problems using the immersive reading feature of OneNote that require you to check your speakers. I understand the inconvenience this problem has caused you, and I will try my best to explain it to you.

First of all, this is really not your problem. We have recently received feedback from many users who have the same problem as you. According to the information we have (provided by a user), this may be a functional problem that OneNote currently has. Unfortunately, there is no definite solution at present, and as a community agent, we can only try our best to help you at the technical level. We also have no solution for this type of problem.

We recommend that you report the details of this issue to Microsoft. Microsoft values ​​every user question and feedback, and the information you provide can help Microsoft better understand this issue. You can then follow the subsequent updates of OneNote, and this issue may be fixed in the next update.

Feedback Portal: OneNote · Community We are deeply sorry for the inconvenience this issue has caused you. We sincerely hope that this issue can be resolved as soon as possible. Best Wishes

Pyke.D | Microsoft Community Support Specialist