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I am not sure if this is in the proper area.
We have contractors working within our organization. They require the use of their individual email addresses, not our company addresses. Additionally, these accounts are needed for cloud access and need to be synced to 365/Entra.
Users are added, but the individual email address (listed both in proxyAddresses and mail attributes) are not updated in Entra. Entra shows the company address.
The on-premises account was created using Exchange Admin (Hybrid), primary SMTP addresses updated properly. ADUC shows the email and proxy addresses properly. When sync runs, these attributes are not updated.
I am pretty sure that it is a rule that needs to be updated, but I am not sure what to update. I have looked thru the rules and are confusing to me.
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Kelvin,
You're welcome! I'm glad I could provide some direction.
If you have any more questions or need further assistance, please feel free to reach out. I'm here to help!
Sincerely,
Albert | Community Moderator.
Thanks Albert. I appreciate the direction.
Hi Kelvin,
Thank you for getting in touch with us through the Microsoft Community. From your description, it appears your issue is related to hybrid environment.
After discussing with my team, I have some specific redirection information for you. Microsoft has a dedicated community channel where our top professionals and community members can provide support and resources.
Please visit the : Microsoft Exchange Hybrid Management - Microsoft Q&A to share your concern.
Our community mainly focuses on Microsoft 365 Business Exchange Online license subscriptions and email flow within the Office 365 admin center. However, by posting your question on the provided link, you will receive relevant information from our community members.
Thank you for your cooperation. If you have any further questions, please feel free to reach out to us in the Microsoft Community, and we will do our best to assist you.
Sincerely,
Albert | Microsoft Community Moderator