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Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Hi,jeff somani
Welcome to the Microsoft Community.
Understanding that you are experiencing problems logging in, we need to ask for some information in order to pinpoint your problem more precisely: Are you currently using a personal or company/school account?Are you experiencing any more error messages or codes while logging in, and if you can, please share a screenshot of the error with us.Which version of Office do you have. You can describe your problem in more detail so that we can provide a more accurate solution.
I look forward to hearing from you and sharing more information.
Best regards
Zoro-MSFT | Microsoft Community Support Specialist