Document problems with 365 version 16.91 with MAC OS 14.7.1

Question

Word document opens as a box. Typing will result in text wrapping in the box. "Return" results in another box.

Boxes do not appear on printed document. Editing has to be done box by box.

Efforts to change this resulted in window changing to part of screen. This is a nightmare in that Word was relatively simple and straightforward and could be used more skillfully.

Imac on 14.7.1. I dodged a bullet in not upgrading. Office/365 is 16.91 which has caused all the trouble.

I need to return to the "normal" document display: full page, no segments/blocks and normal size on screen

I have not tried Excel in the current configuration. zi don't need the grief right now.

Answer 1

Please see my reply to your other message on the issue:

Word on Mac (Sonoma) opens document as a single line box that repeats on "return" and wraps text. How do I get normal document format?

Answer 2

Hi Jim_ Gordon,

Thanks for the correction. You are right, I did not notice that this was a Mac device. Just to be clear, this reply did not use any AI assistance. I deleted my reply as it was not relevant to the thread.

Best Wishes

Pyke.D | Microsoft Community Support Specialist

Answer 3

This reply is for Pyke:

It appears you did not notice this question is about Microsoft Excel on Mac.

In order to save time in the future, whenever you tell Microsoft forum users to do impossible things using interface elements that simply do not exist, or contains factually wrong information, your reply will be removed as not relevant to the thread.

You are entitled a notice to either fix your reply or remove it. Consider this your notice for today and all future times, as well.

Microsoft has a clear policy regarding the use of AI in replies on Microsoft Q&A. Here are the key points:

AI Usage Policy for Microsoft Q&A:

When using AI to generate answers on Microsoft Q&A, contributors must follow these steps:

Mention the AI service name that generated the answer (fully or partly).

Check the accuracy and relevance of the AI output and adjust it as needed.

Indicate that they validated or updated the AI output in their answer.

Include any sources generated by AI or used during validation and updating1.

Failure to follow these guidelines may result in content deletion and account suspension.

Moderator Actions for AI-Generated Content:

If a moderator identifies AI-generated content that violates the policy, they may take the following steps:

Reply to the content with a comment explaining the platform’s AI policy.

Delete the content if the user doesn’t respond to the notice or fails to make necessary changes.

Suspend the user’s account if repeated violations occur1.

Appeals Process:

Users can appeal the removal of their content or account suspension by contacting the platform via email1.

In summary, Microsoft emphasizes transparency, accuracy, and proper attribution when using AI tools to assist with answers on Microsoft Q&A. Contributors should follow the guidelines to ensure high-quality responses. 😊🚀

For more details, you can refer to the official Microsoft Learn article.1

4/27/2024 by Copilot

Answer 4

If you have no clue please don't respond. Random responses can cause more harm than good.