Unable to verify custom domain

redhuntlabs developer account 21 Reputation points
2021-09-03T07:19:05.1+00:00

Hi there!

I have registered a custom domain on azure portal, and then created a TXT record with received keys with my domain.
It's been around 72 hours but it is not getting verified on azure portal need help with this.

Azure App Service
Azure App Service
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Accepted answer
  1. Tasadduq Burney 8,406 Reputation points MVP
    2021-09-03T08:09:56.777+00:00

    Hello @redhuntlabs developer account

    If Azure AD can't verify a custom domain name, try the following suggestions:

    Wait at least an hour and try again. DNS records must propagate before Azure AD can verify the domain. This process can take an hour or more.

    If you are trying to verify a child domain, verify the parent domain first. Make sure the parent domain is created and verified first before you try to verify child domain.

    Make sure the DNS record is correct. Go back to the domain name registrar site. Make sure the entry is there, and that it matches the DNS entry information provided by Azure AD.

    If you can't update the record on the registrar site, share the entry with someone who has permissions to add the entry and verify it's correct.

    Make sure the domain name isn't already in use in another directory. A domain name can only be verified in one directory. If your domain name is currently verified in another directory, it can't also be verified in the new directory. To fix this duplication problem, you must delete the domain name from the old directory. For more information about deleting domain names, see Manage custom domain names.

    Make sure you don't have any unmanaged Power BI tenants. If your users have activated Power BI through self-service sign-up and created an unmanaged tenant for your organization, you must take over management as an internal or external admin, using PowerShell. For more information, see Take over an unmanaged directory as administrator in Azure Active Directory.

    Source :- https://learn.microsoft.com/en-us/azure/active-directory/fundamentals/add-custom-domain


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