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Problem with OneDrive service

Anonymous
2024-12-15T09:42:03+00:00

Despite being connected to the Internet, the onedrive service keeps displaying an error with the connection when I try to log in. Other applications, websites work fine.

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2024-12-16T10:11:50+00:00

    Hi Oktawia Magdziarz,

    Welcome to Microsoft Community. 

    I realize that you’ve encountered a problem with OneDrive service keeps displaying an error with the connection and I understand how you feel. 

    Are you experiencing a connection error in the OneDrive app? If so, have you tried logging in to OneDrive via the web version?

    You can try to log in to the OneDrive web version at **** **www.onedrive.com**，Please log out and log back in to your OneDrive account.

    Check the version information in the OneDrive settings to ensure OneDrive is up to date. If the issue persists, try resetting OneDrive. For instructions on resetting OneDrive.Reset OneDrive - Microsoft Support

    In addition, I need to collect more information from you.

    1.Are you using the latest version of OneDrive?

    2.If you're unsure, you can update OneDrive first. Please also try to check if there are any updates available for your Windows.

    Feel free to post back if you need further assistance.

    Best regards

    Gina-MSFT | Microsoft Community Support Specialist

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