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Missing data after a support case was closed

Anonymous
2024-12-20T22:57:44+00:00

I had a Microsoft send me a support case closure notification on 12/17/24.

Support Case #7058521646.

As soon as technician this I lost almost all Excel data after March 2023. It seems extremely likely that the 2 events are related.

I had 1 window open on my desktop computer which was not affected. This seems a bit odd.

I am a more than a little disturbed that this data was lost, I use my 365 account for business.

Please advise.

Thanks in advance

Microsoft 365 and Office | Excel | For home | MacOS

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  1. Anonymous
    2024-12-21T08:47:34+00:00

    This is a public user group and not MS

    Start Excel, then recents search

    If no joy access OneDrive web access to check for deleted

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