I can send emails using the browser version of outlook but I can't if using the outlook application i.e the one available with the office products. For info, I use Kaspersky as an anti virus. I get the following error message when I try to send an email which doesn't mean much to the layman:
Error is [0x80004005-0x00000b22-0x00000501].
Exchange response headers:
request-id: b7f5b9a3-cdb9-3d2a-0473-0978865ecd74
X-ServerApplication: Exchange/15.20.4478.022
X-FEServer: LO4P265CA0048
X-BEServer: CWXP123MB6052
X-CalculatedBETarget: CWXP123MB6052.GBRP123.PROD.OUTLOOK.COM
X-RequestId: {5012128C-FBBF-413A-958E-552EEF4FC028}:54
X-ClientInfo: {15E2B16C-12E5-4A68-B0AD-457F46854BCA}:114160042
X-ElapsedTime: 1349
X-BackEndHttpStatus: 200
X-ResponseCode: 0
X-DiagInfo: CWXP123MB6052
X-RequestType: Execute
ROPs Summary:
0: ropSetProps (10) Processed(1) Completed(0)
ROP result: 0
Response codes: 0
1: ropSetProps (10) Processed(1) Completed(0)
ROP result: 0
Response codes: 0
2: ropFlushRecipients (14) Processed(1) Completed(0)
ROP result: 0
Response codes: 0
3: ropSetProps (10) Processed(1) Completed(0)
ROP result: 0
Response codes: 0
4: ropTransportSend (74) Processed(1) Completed(0)
ROP result: 0
Response codes: 2850
Response Exceptions:
ROP Index: 4
ROP Associated: ropTransportSend (74)
Microsoft.Exchange.Data.Storage.OutboundSpamException: WASCL UserAction verdict is not None. Actual verdict is Suspend, ShowTierUpgrade.
at Microsoft.Exchange.Data.Storage.WasclHelper.PerformAntiSpamCheck(IStoreSession session, ICoreItem coreItem, Func1 activityScopeGetter) at Microsoft.Exchange.Data.Storage.Adapters.ObjectEventHandlers.WasclEventsHandler.Handle(BeforeItemSendEvent beforeItemSendEvent) at Microsoft.Exchange.Data.StoreObjects.PropertyBagContext.ExecuteCallback(Action operation) at Microsoft.Exchange.Data.EventHandler.EventDispatcher.Dispatch[TEvent](TEvent currentEvent) at Microsoft.Exchange.Data.Storage.CoreItem.PreprocessItem() at Microsoft.Exchange.Data.Storage.CoreItem.TransportSend(PropertyDefinition[]& properties, Object[]& values) at Microsoft.Exchange.Data.StoreObjects.CoreItemMetricLogger.TransportSend(PropertyDefinition[]& properties, Object[]& values) at Microsoft.Exchange.RpcClientAccess.Handler.Message.TransportSend() at Microsoft.Exchange.RpcClientAccess.Handler.RopHandler.<>c__DisplayClass156_0.<TransportSend>b__0() at Microsoft.Exchange.RpcClientAccess.Handler.ExceptionTranslator.TryExecuteCatchAndTranslateExceptions[TResult](Func
1 protectedCode, Func`2 errorCodeExtractor, Boolean noThrow, TResult& result, Exception& exception, ErrorCode& errorCode)
Transport-Send failed: failure enum(25), HResult(0x00000000), EC(2850).
Transport-Send failed: failure enum(22), HResult(0x00000000), EC(2850).
Submit-Message failed: message id(1), failure enum(13), HResult(0x80004005), EC(2850).