Received multiple emails for single user code that was not requested

Question

Good evening,

I have received a number of emails to my personal address supplying a single user code in response to a request which i did not make. These were received on 5th February 2025 at: 08:21,m 08:49 and 13:15. The text is as follows:

Hi , *We received your request for a single-use code to use with your Microsoft account.*Your single-use code is: nnnnnn

A I have made none of these requests, I would like to know whence these requests originated as they are obviously fraudulent.

Answer 1

Hi, Greg Warren2

Welcome to the Microsoft Community.

Based on your description, it looks like someone may be trying to access your Microsoft account using your email address.

For more information about your situation, you may refer to:

• 《 What happens if there's an unusual sign-in to your account - Microsoft Support 》

If you see account activity that you're sure wasn't yours on the****Recent activity page, if it's in the unusual activity section, you can expand the activity and select This wasn't me. If it's in the Recent activity section, you can expand the activity and select Secure your account.

If you have not requested these codes, you can safely ignore these emails. They will not affect your account unless a code is used. Meanwhile, in order to enhance account security, you can enable Dual Authentication (2FA), which adds an extra layer of security that can make it more difficult for others to access your account without your permission.

If you think someone else may have accessed your account, go back to the Security basics page and select Change password. Create a strong password that you can remember, and don't share it with anybody else.

Microsoft prioritizes account security and works to prevent people from signing in without your permission. When we notice a sign-in attempt from a new location or device, we help protect the account by sending you an email message and an SMS alert. If your phone number or email changes, it's important to promptly update the security contact info on theSecurity basicspage so we can work with you to keep your account secure and active.

If you have any additional questions or need further assistance, please feel free to respond.

Best regards，

Cherry.Z - MSFT | Microsoft Community Support Specialist