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Sharepoint error

Anonymous
2025-03-31T17:57:49+00:00

I created a Site with 3 lists and some users get the following error;

Exception from HRESULT: 0x80131904

Am unable to find the root cause ?

Thanks

Microsoft 365 and Office | SharePoint | For business | Windows

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  1. Anonymous
    2025-04-01T03:51:25+00:00

    Hello Joe Frisco1

    Thanks for posting in our community. I am glad to help.

    From the description you have provided what I understood is that you created a Site with 3 lists where some users receive the following error;"Exception from HRESULT: 0x80131904"

    May I know if my understanding is correct ? If so, the error message "HRESULT: 0x80131904" may be related to SharePoint Online throttling issue, in that case you can read out the suggestions provided in the following articles:

    1. Exception HRESULT: 0x80131904 when list Item created in Sharepoint Online
    2. Avoid getting throttled or blocked in SharePoint Online

    If above articles don't work for you, I kindly suggest you contact the tenant admin and let him raise a service request in Microsoft 365 admin center, which the related product team can involve more internal resource and permissions to check this scenario from backend. Sorry for the inconvenience caused.

    If you are not an admin then please refer to How do I find my Microsoft 365 admin?

    Enjoy your day !   

    Sincerely, 

    Sophia

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