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configuration not complete

Anonymous
2025-01-13T12:45:39+00:00

Configuration set up claims to be incomplete

Microsoft 365 and Office | Word | For business | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2025-01-13T14:11:59+00:00

    Hi Attwaibah Academy,

    Greetings. Thank you for posting the thread to our community.

    I understand your concern, it seems you’ve encountered issue when using Microsoft Word. For the situation you’ve encountered, I do understand the inconvenience caused and feel very sorry about it.

    In that case, to have a better understanding and narrow down the situation to identify the root cause of your issue, May I confirm the following information with you?

    1. Since you post the thread under **Word / For business / Other,**May I confirm whether you are using Word on Windows, Mac or mobile device?
    2. May I confirm whether the issue happens to other Office apps? Please provide me a full screenshot of the situation you’ve encountered.
    3. If you are using the desktop version of Office, May I confirm the full name of your Office product? Please provide me a full name of the Office products you have. (For example: Microsoft 365 Business Premium, Office Professional Plus 2021/2019, Office Home & Business/Student 2021/2019 or others)

    Appreciate your understanding that sometimes the initial reply may not resolve the situation very soon. However, we can work together to narrow down and resolve the situation. Please kindly provide the requested information so that I can work further. And Thank you in advance for your cooperation!

    Hope you having a nice day and warm regards to you as well😊.

    Sincerely,

    Harry | Microsoft Community Moderator

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