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I have an M365 tenant that I use for testing, and I recently was trying to de-register a domain from it so I could use it in another Azure AD account. This means I had to change my admin account's domain as well. After doing that, I am now unable to log into the M365 tenant or Azure AD portal using either the old or new UPN.
I am just looking to log into the M365 portal so I can delete the tenant/account entirely.
Hello,
You can sign in with the address you created with the onmicrosoft.com domain.
For example, my account global admin is
liroy@domainname.com you can connect to it with the name of your tenant (example: letsgo) like this liroy@letsgo.onmicrosoft.com
Hope this will work for you
Hi there,
I've tried both of these and they both are all of sudden not working. This is basically my issue and why I'm reaching out to Microsoft for help.
it's embarrassing, you are sure you put the tenant's name in the email and not the domain name which is different ?
I am absolutely sure I put the tenant's name in the email.
Sorry, I think he would like to contact microsoft :/
I contacted Microsoft and they said to post it here
You can contact the technical support by phone, you find some phone numbers, at the bottom of this page : https://learn.microsoft.com/en-us/microsoft-365/business-video/get-help-support?view=o365-worldwide