Copilot icon and Create an Agent do not appear in SharePoint

Question

I've been watching videos on using Copilot in SharePoint document libraries. Two days ago I signed up for the Copilot Studio Trial for my tenant and a Copilot Studio User license for me. So far I don't see any Copilot icon in SharePoint. What could I be missing?

Answer 1

I've been watching videos on using Copilot in SharePoint document libraries. Two days ago I signed up for the Copilot Studio Trial for my tenant and a Copilot Studio User license for me. So far I don't see any Copilot icon in SharePoint. What could I be missing?

Hi @ASHW Admin ,

There are specific types of SharePoint configurations that do not support the integration of Agents. While I cannot recall the exact distinctions and remediation steps, the primary issue stems from the unique design of your SharePoint environment.

Answer 2

There are specific types of SharePoint configurations that do not support the integration of Agents. While I cannot recall the exact distinctions and remediation steps, the primary issue stems from the unique design of your SharePoint environment.

Answer 3

Dear ASHW Admin,

Thank you for reaching out.

It appears that the issue you are experiencing is related to your tenant. Unfortunately, as a community, we do not have the necessary permissions or tools to connect to your tenant directly.

In this case, we would like to redirect you to the technical support team. They have the required tools and permissions to assist you in enabling the Copilot function in your tenant. Please follow the instructions below to open a support ticket with one of our support engineers.

If you are the Microsoft 365 admin of your organization, you can sign in to Microsoft 365 admin center with your Microsoft 365 admin account, and select Support > Help and support, enter your question and select Contact support. Otherwise, please refer to How do I find my Microsoft 365 admin?

We wish you a wonderful holiday season!

Best regards,

Community Moderator | Sophia