SYNCING SHARED ONE DRIVE FILE NOT WORKING

Question

Dear all,

I am working with a Macbook Sequoia 15.3.1 (24D70). I am having problems accessing locally to a shared folder which I used yesterday to work on. Now the folder switched to a url file that opens the folder online.

How can I fix this? I need to work on it locally

Thank you

Answer 1

I, like many others, have been experiencing the same issue since a few days. All folder shared with me are not opening as folders and are not available any more for syncing. Even those for which it worked before. This is breaking core cloud storage functionality. Incredible that Microsoft would let such a thing happen, after the first cases appeared in early 2024, apparently.

Answer 2

Hi, Guido Ardizzone

Welcome to Microsoft Community.Thank you very much for taking your valuable time to contact Microsoft Community Support and share with us what you are experiencing when using OneDrive shared folders. We fully understand the inconvenience you describe with shared folders showing up as shortcuts, and we value every detail of your feedback. Regarding the issue with OneDrive shared folders showing up as shortcuts, we understand that this has become a hot topic of concern for many users. Currently, this issue has been logged by the OneDrive team and is being actively investigated and fixed. Once the issue is resolved, .url Internet shortcuts will be automatically converted back to folders.   

You can check out the specific information at this link. 

Add and sync shared folders to OneDrive for home - Microsoft Support 

Please understand that since these types of product functionality issues need to be handled by OneDrive's engineering team, our community members are unable to directly intervene or provide specific solutions at this time.

Please try to access the shared folder temporarily via this link until the issue is resolved.  https://onedrive.live.com/

Again, I apologize for any inconvenience this issue may have caused you. If you have any questions or need further assistance, please let us know.Best Regards,Kyra – MSFT | Microsoft Community Support Specialist

Answer 3

You are not alone: I can't sync or download a shared folder in OneDrive - Microsoft Community

Answer 4

Any update on this issue? Since a few days I experience this problem. Version 25.070.0413.0001 (Apple Silicon)