Dear respected Boris Chu,
Thank you for posting in the Microsoft Community.
I am sorry that you faced such a problem, and from the situation you encountered, we deeply understand the inconvenience caused and apologize for it.
According to your description, I understand your concern and need to collect more detailed information for further investigation, and to protect your privacy, I just sent you a private message, please access the private message by clicking this icon.
I appreciate your patience and understanding, and I appreciate your time and cooperation.
Sincerely
Mia