Getting the error "Please wait... we're still loading the document" for non Microsoft users.

Anonymous
2025-03-20T09:12:38+00:00
  1. I have created a communication site in SharePoint admin center with settings as "New and Existing Guest Users" for External File Sharing.
  2. I am sharing the file link to external users(Non-Microsoft users) and the users are able to access the file but when the users are navigating through Menus then the users are getting the message "Please wait... we're still loading the document".
  3. I tried to access the file link by clearing the browser cookies even though we are getting the same error.

Please check the attached screenshot for your reference.

Microsoft 365 and Office | Word | For business | Other

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