file permission error

Question

Hi,

I can't save any documents on my desktop

message: word cannot complete the save due to a file permission error

Thanks

Answer 1

Hi，Philippe Moser1

Welcome to Microsoft Community.

I understand that you are unable to save files on your desktop.

Before providing you with a specific solution, I would like to confirm some information with you to be more specific about your situation:

• Your version of MacOS
• Your specific Office version Open Word, click on Word in the upper left corner of the screen, and select About Word. in the pop-up window you will see the version number of your Office application. If you can, you can post a screenshot of the page with the version information in a follow-up reply
• Does the problem occur with all files, or with a single file
• Whether the file was created by you and is saved on OneDrive

As well, you can first check permissions by doing the following:

1. Select Apple menu > System Settings, then tap Privacy & Security in the sidebar. (You may need to scroll down.)
2. Tap “Files & Folders” on the right.
3. For each app in the list, turn on or off access to files and folders in a specific location.
4. Right-click the file - Show Profile - and make sure the account you are currently logged into has Read and Write permissions. If not, click and change it

If you have the correct permissions, you may need to troubleshoot the error further. You may even need to uninstall and reinstall your Office to fix the problem.

You can tell me more about your situation and I will provide you with a solution based on your situation.

I look forward to hearing from you.

Best Regards, 

Mila.L-MSFT| Microsoft Community Support Specialist