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I share my subscription with my family and we are normally all able to see and edit files from our laptops. Now although I am sharing from my desktop, they are unable to edit from their laptops. They can see and edit if they are on line, but not offline. Please can someone contatc me.
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Are you saying that your family members' Office installations have become unlicensed (that is, do you see an issue with sharing your 365 Family subscription)?
Or are you referring to problems sharing a specific file between different users?
The buyer owner of o365 send the sharing link to the other family members, they uninstall any other office version inc any trial before running that link
Are you saying that one Fam member want to use a laptop and desktop?