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Cannot Sign on PC Version Office

Anonymous
2024-12-02T19:51:09+00:00

MS Office does not accept my email to activate Office but rather provide below error:

Troubleshooting detailsIf you contact your administrator, send this info to them.Copy info to clipboard ✔ Copied

Correlation Id: 04623d90-09a0-4d1e-85a7-bbca0a04186cTimestamp: 2024-12-02T19:39:15.000ZDPTI: c1448368e4e147b14e36f2891f15f6b29379af5ca8a9aa644020c7f28c591a32Error Tag: 7q6chError Code: -2147023838

How do I solve it?

Microsoft 365 and Office | Excel | For business | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-12-02T19:57:10+00:00

    Uninstall the pre-installed O365 Family trial

    You did purchase O365 Bus direct from MS?

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