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Microsoft 365 and Office | Install, redeem, activate | For education | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Dear matshidiso kekana,
Good day to you!
I hope you are doing well. Thanks for reaching out to our Microsoft Community Forum. We will be happy to help you.
As per your description, I can tell your concern is related to Microsoft Certificate AZ- 305. The certificate doesn't appear on the portal. Unfortunately, I'm sorry the Microsoft exam/training/ Certification related questions are not supported in this community.
To correct place for handling the Microsoft exam/training/ Certification related issues. If you need assistance, there’s a specific channel for such questions, to avoid sharing any incorrect information from our side, I request you ask the question in the Training, Certification, and Program Support (microsoft.com) for a better help.
We asked you to do this because members in this forum share their ideas related to Microsoft 365 products and if there is any issue related to Microsoft 365 for business applications, please feel free to post back to this community. We will be here for help.
I do apologize for any inconvenient.
Thank you for your understanding. Your cooperation and contributions are greatly appreciated.
Kind Regards,
Nahid Sultan