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Problems with excel 2016 3d map

Anonymous
2024-12-03T12:49:17+00:00

When running the execel 3d maps, it returns an error that points to Direct X, however only on a specific machine model and only in 2016 if I change the machine model or update to 21 to return the error, is it possible that it is the integrated video model of the machine?

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Microsoft 365 and Office | Excel | Other | Windows

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