Install 32-Bit Office 365 on ARM64 (Snapdragon X) Processors running Windows 11

Anonymous
2025-01-10T19:28:47+00:00

Like others, I have SQL and other Drivers that are not compatible with ARM64 processors, and must be ran in 32-bit mode. And when you try to install 32-bit office on ARM64, the Office install forces the 64-Bit installation on you.

I wanted to let you know that to install 32-Bit Office on 64-Bit ARM64 Snapdragon processes, you need to follow these steps:

  1. Download the Offline Installer from your Office 365 Account. (You might be able to download the 32-Bit installer itself and follow the steps I outline below; I haven't tried that yet.)
  2. Go to the .img file the offline installer downloads (should be ~5GB or so - a disk image of Office.)
  3. Mount the .img file by right-clicking and selecting "Mount" from the context menu. You will see a new Drive mount on your File Explorer/My PC. It will show as a DVD drive for Office.
  4. Instead of double-clicking that drive, which will start the installation process, instead right-click the drive and select "Open." This will bring you into that drive's main directory.
  5. You will see a file called "Setup", another named "autorun," and a folder named "Office." Open the "Office" folder.
  6. In the Office Folder, you will see a file named Setup32 and a file named Setup64. Right-click Setup32 and on the context menu, click the Properties option. This will open the Properties window of the Setup32 file.
  7. Under the Compatibility tab of the Properties window, under the "Windows on Arm" option, click "Change Emulation Settings."
  8. Enable the checkbox "Hide x64 Emulation Capability (x86 apps only.) This is the magic sauce.
  9. Save your settings in the Property dialogs, closing those windows.
  10. Run the Setup32 file.

By hiding x64 Emulation Capabilities, the Setup32 program won't see the ARM64 capabilities of the processor and will instead (successfully) run in x32 mode, This will install your Office in the 32-bit flavor, allowing your 32-bit database drivers to work with it.

If the Microsoft folks have anything to contribute to this thread, that would be lovely. But please, please leave this up so people can see the solution available to them.

Microsoft 365 and Office | Install, redeem, activate | Other | Windows

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