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Licensing issues

Anonymous
2025-02-23T13:09:43+00:00

our police department recently updating its Windows software and now I am not able to save my excel spreadsheets. It says that its read only and under my account, the licensing update is yellow and will not let me update. An admit login prompts but I do not have admit login or pw.

Microsoft 365 and Office | Excel | For business | Windows

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  1. Anonymous
    2025-02-23T14:05:15+00:00

    Dear Officer Turner

    Good day! Thank you for posting to Microsoft Community. I am happy to help you

    An admit login prompts but I do not have admit login or pw

    Does PW refer to Password?

    In order to further reduce whether this phenomenon is related to the local device, I would like to confirm whether you can accessthe Office portalthrough the browser, log in to the account and use the web-based Office application?

    If you have access to web-based Office applications, could you please share the subscription screenshots included in your account with me so that I can further investigate and test them and provide you with recommendations: Manage your Microsoft 365 subscription or Office product - Microsoft Support

    I look forward to your reply. Thanks for your cooperation.

    Have a good day！

    Sincerely,

    Tin | Microsoft Community Moderator

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