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Microsoft 365 and Office | Loop | For business
A collaborative workspace app in Microsoft 365 designed to help teams co-create, stay organized, and work together in real time across apps and devices.
Dear Heidi Lasante,
Good day! Thank you for posting to Microsoft Community. We are happy to assist you.
We’re sorry to hear that you're having issues exporting PDFs in Microsoft Loop. We sincerely apologize for the inconvenience this may cause.
We’ve conducted a quick test and can reproduce a similar situation in our test environment. We’ve also noticed that many users have reported similar issues with Loop recently in this community. Here are some similar threads and screenshot of our test for your reference:
- cannot print or convert to PDF in Microsoft Loop - Microsoft Community
- MS Loop can't print or export - One of the request inputs is out of - Microsoft Community
- I'm unable to Export PDF in Loop - Microsoft Community
It appears that the issue might be related to the Loop server side, as it is happening with different accounts and devices. As forum support, we may not have enough permissions and resources to directly check the server side, so more resources need to be involved to help further.
In this situation, we sincerely recommend you and other affected users use the in-app feedback channel to report this issue directly to theproduct team, i.e., from any Loop page, click on the Settings wheel button in the top-right corner and select "Help & feedback". Feedback submit by this way directly goes to the related team, this is the best way to let Loop developers be aware of the situation and investigate the issue to find a solution.
Note: If your organization has disabled the feedback function at the tenant level, you might not see the feedback button in Loop. In this case, please use a personal account/Microsoft account to report the issue in the Loop Feedback Community as a workaround.
We hope this can be fixed soon. If our understanding is not consistent with yours, please feel free to post back and clarify.
Sorry for the inconvenience again. Your patience and understanding are greatly appreciated. We hope you stay safe and healthy.
Sincerely,
Rhoda | Microsoft Community Moderator