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One note not syncing with outlook notes

Anonymous
2025-02-20T21:24:09+00:00

One note stopped syncing with outlook notes

Microsoft 365 and Office | OneNote | For business | Android

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  1. Anonymous
    2025-02-21T12:47:11+00:00

    Thank you for the reply. I was able to figure it out. Thank you.

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  2. Anonymous
    2025-02-21T04:15:42+00:00

    Dear George Boath,

    Good day! Thank you for reaching out to the Microsoft Community. I’m here to assist you with this issue.

    From your query, I understand that you're experiencing syncing issues between OneNote and Outlook Notes on your Android device. To better understand the situation, could you please confirm the following information?

    1. May I confirm whether you use "Send to OneNote" feature in Outlook to sync notes from Outlook to OneNote?
    2. Are you seeing any error codes when trying to sync? If so, could you share the screenshot of error code?
    3. Are you able to sync Outlook Notes on any other device or platform, or is the issue only on Android?
    4. Do you use a personal account or a work/school account to use Outlook and OneNote?

    Thank you for your patience and cooperation. Looking forward to help you further.

    Sincerely,

    Sophia.

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