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Anonymous
2025-02-07T07:19:28+00:00

I had taken photos in the onedrive app and they were sitting there to upload and they wouldn't so I deleted the app to retry and now when I log in they are all gone how do I get them back to do the upload

Microsoft 365 and Office | OneDrive | For home | iOS

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  1. Anonymous
    2025-02-13T07:38:45+00:00

    Hi Brayden Granville

    I understand that you took a photo via the OneDrive app and since you did not complete the upload, you logged out of the app.After logging back in, your previously taken photos disappeared.

    Unfortunately, in this case the data cannot be recovered, the previously taken photos are in cached form, once you exit the OneDrive app in the background, then the cached data will be cleared.

    In order to prevent sync anomalies due to network problems and server fluctuations, we recommend that you use your phone's camera to take photos before syncing.

    We look forward to your reply.

    Best Regards,

    LucyW-MSFT | Microsoft Community Support Specialist

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