PostScript Fonts

Question

Hi,

My printer has PostScript fonts within the printer (Xerox WorkCentre 6515). Why can't I get those fonts to appear in MS Office applications?

Answer 1

Hi, ThomasLepperd

Welcome to the Microsoft Community.

Based on your description, we understand that you are experiencing problems with fonts not displaying properly in Office.

Regarding your problem. PostScript fonts stored within a printer, like your Xerox WorkCentre 6515, are typically used for printing purposes and are not directly accessible by applications like MS Office on your computer. Here are a few reasons why:

1. Local vs. Printer Fonts: MS Office applications rely on fonts installed on your computer, not those embedded in the printer. The fonts within the printer are used when the printer processes the print job, but they don't appear in the font list of your applications.
2. Font Compatibility: PostScript fonts are designed for high-quality printing and may not be compatible with the TrueType or OpenType fonts that MS Office applications use.
3. Installation Requirement: For the fonts to be available in MS Office, they need to be installed on your computer. You can check if the PostScript versions of these fonts are available for download and install them on your system.

To resolve this, you can try the following steps:

Look for the PostScript fonts you need online and install them on your computer. Ensure they are compatible with your operating system and MS Office.

At the same time, please note that for third-party font usage and compatibility issues, we recommend contacting the font developer or vendor directly for professional support and solutions. They have a better understanding of performance and font compatibility and will be able to provide the most appropriate assistance for your situation.

Please feel free to contact us if you need further assistance in the resolution process or have any other questions. Thank you for your patience and understanding.

Best wishes

Cherry - MSFT | Microsoft Community Support Specialist

Answer 2

Thank you so much for your excellent, very clear answer.

Following what you said, I went online and found TrueType fonts for Helvetica and Schoolbook.

Many thanks!

Tom

Answer 3

Dear ThomasLepperd,

Received your reply and thank you for your feedback.

I would like to say that you are welcome! It's what I should have done. ;-)

It is my duty to do everything I can to get back to you as soon as possible, and I am very happy if the reply I provide above can help you to know more about the problem you are experiencing.

If you have any problems with Microsoft products afterward, feel free to post a question!

Sincerely,

Cherry.Z - MSFT | Microsoft Community Support Specialist

Answer 4

You did good, Cherry!

Tom