Solution for Word automatically opens old document when launched

Question

There are many locked threads about this issue, including this one:
Word automatically opens old document when opening a new one - Microsoft Community

The solutions always given are about saving a new Normal template. That solution did not work for me.

Solution that did work for me, was to log out of my account in word, and log back in.

Just adding this solution in case others are searching and not finding a fix in the old threads.

Answer 1

Could you clarify if you are seeing two documents opening when you start Word, or if the new, blank document in Word has undesired content in it? The latter is probably far more common, and it is the issue which is more often addressed in the Community.

Answer 2

Thanks, Sara.