CallRecords retrieval performance decrease

Oleksandr Demianchuk 1 Reputation point
2021-09-07T14:06:38.58+00:00

Hi,

We are using Graph API for getting call records.
/v1.0/communications/callRecords/{callId}?$expand=sessions($expand=segments)
And It sometimes slows down significantly. Can you please explain, why it has such large variations? Or what leads to a slowdown.

For example, on August 26-28th, the average download experience docs went up to 8 seconds (from about 800ms, so it’s a factor of 10x as much!). Attaching statistics for last week from azure AppInsights. We are logging retrieval time, so these statistics tell about API average request time.

Best regards,
Oleksandr

129972-statisticscutted.png

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