login confirmation on the same authenticator

armando cantero 1 Reputation point

I can't log into my sharepoint account because of the authenticator. I try to enter my account in the authenticator since I erase the data from my mobile and to enter my account I need to confirm session in the authenticator and it asks me for confirmation in the same authenticator and I can no longer enter my account, please help

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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