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Anonymous
2025-06-11T00:03:20+00:00

I purchased microsoft subscription from my partners google play without realizing but now it wont let me redeem it for my microsoft account how do i fix this please

Microsoft 365 and Office | Subscription, account, billing | For home | Android

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  1. Kayece Jan Mae Amizola 15,025 Reputation points Independent Advisor
    2025-06-11T00:43:20+00:00

    Hi Krystal,

    Kayece here. I will be happy to assist you today.

    Please reach out to Google Play directly to manage your subscription and billing. I understand this may be inconvenient, but Microsoft has limited access and visibility for subscriptions purchased through third-party retailers.

    For more information about subscription purchases with a third-party app, please visit the following link:

    https://support.microsoft.com/en-us/account-bil....

    If you need more assistance, please let me know.

    Stay Safe!

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