M365 Apps in Citrix VDI unable to sign in 58tm error code - intermittantly

Anonymous
2025-07-04T03:28:35+00:00

Experts ,

Need your help.

All office 365 Apps affected. set up consists - FSlogix + O365+ Citrix non persistance VDI, + win11 OS

We do have teams installed inside VDI however its been blocked for sign in.

Error Something went wrong. [1001]  

Correlation Id: cd2ab264-44cd-4c89-a5fb-c9adb666aecf

Timestamp: 2025-06-04T04:13:45.000Z

DPTI: 7443ca934062817c03548c0897fa7e94c358d06aa52f56d2f8456bb770b968b6

Error Tag: 58tm1

Error Code: 2147942403

rarely sometimes when  logged out of all office apps and trying to login we also get this error CAA90049 ,  once close the box , it works fine however next day it comes back again.

On laptop, it works on browser as well as Apps

inside VDI - only works on browser , Apps having issues.

No matter what issues stays!!

Appreciate any help here.

Microsoft 365 and Office | Subscription, account, billing | For business | Other

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