Today is 9/14/2021.
There were no BSOD after 9/10/2021.
Looks much better.
There is still more to do to tune up the computer.
Logs used for troubleshooting were recently cleaned.
Was there third party software used or windows or both?
Please make sure that there is no cleaning during the troubleshooting.
The Windows license is no longer activated.
See steps below to troubleshoot Windows 10 activation.
There were recurrent problems with the drive file system.
See steps below to run chkdsk switches.
There is a device that was reported to have problems.
See steps below for device manager.
The BIOS is out of date.
The BIOS: Version/Date American Megatrends Inc. 4011, 4/19/2018
1) Upgrade the BIOS: 4011 > 5861
https://www.asus.com/us/Motherboards-Components/Motherboards/PRIME/PRIME-X470-PRO/HelpDesk_BIOS/
These were the displayed improvements with each missed upgrade:
1. Update AMD AM4 AGESA V2 PI 1.2.0.3 Patch C
2. Improve system performance"
Support Windows 11 by default, no settings changes required in the UEFI BIOS.
1. Update AMD AM4 AGESA V2 PI 1.2.0.3 Patch A
2. Improve system stability"
- Update AMD AM4 AGESA V2 PI 1.2.0.1
- Support Smart Access Memory for Ryzen 3000 Series Processors
- Fix the L3 cache performance in AIDA64
- Improved system performance
- Improved system compatibility
- Improved memory performance"
1. Update AMD AM4 AGESA V2 PI 1.2.0.0
2. Update AMD RAID UEFI driver
3. Improve system stability
1. Improve system Performance and stability
2. Improve ReSizable BAR compatibility for NVIDIA RTX30 series graphics cards"
Update AMD AM4 AGESA V2 PI 1.1.9.0.
1.New CPU support
2.Offer a Re-size BAR Support option to enhance GPU performance.
3. Remove AMD 7th Gen A-series/ Athlon X4 Processors support"
Improve system stability
Improve system performance
Improve DRAM stability
Improve system stability
Improve system compatibility
Fixed AI suite 3 issue
Update AM4 AGESA to 1006
Fixed HDMI and DP sound issue"
Update AM4 combo PI 1.0.0.4 patch B
Update AGESA 1.0.0.3ABBA to improve system performance.
Removes Gen 4 support when using Ryzen 3000 CPUs.
1.Improve system performance.
2.Update AM4 Combo PI 1.0.0.3 Patch ABB
a.Fixes a compatibility issue with Destiny 2
b.Fixes an issue with certain Linux distros
c.Removes Gen 4 support when using Ryzen 3000 CPUs
3.Improves EZFlash performance to reduce boot time.
Update AGESA 1.0.0.3 Patch AB to improve compatibility;
Recommend updating the BIOS via EZ Flash.
Update AGESA for the upcoming processors.
Please notice that this version of BIOS can only be updated via EZ Flash.
Update AGESA 0072 for the upcoming processors.
ASUS strongly recommends that you update AMD chipset driver 18.50.16 or later before updating BIOS.
Update AGESA 0070 for the upcoming processors and improve some CPU compatibility.
ASUS strongly recommends that you update AMD chipset driver 18.50.16 or later before updating BIOS.
Improve compatibility and performance for Athlon™ with Radeon™ Vega Graphics Processors
Update AGESA 1006
Update AMD chipset driver 18.10.20.02 or latest version before update this BIOS.
1. Improve system performance
Improve system performance
2) Open device manager > click view > click show hidden devices > manually expand all rows > look for any row displaying a yellow triangle with black explanation mark or unknown device
https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/#:~:text=Unknown%20devices%20show%20up%20in,download%20drivers%20for%20them%20automatically.
https://www.pcworld.com/article/2089404/how-to-easily-find-drivers-for-unknown-devices-in-windows.html
3) Open administrative command prompt and type or copy and paste:
sfc /scannow
dism /online /cleanup-image /restorehealth
When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > past into this thread
4) Run HD Tune: (free or trial version) (test all drives)
https://www.hdtune.com/
Post images into this thread for results on these tabs
a) Health
b) Benchmark
c) Full error scan
5) Run Sea Tools for Windows (test all drives)
https://www.seagate.com/support/downloads/seatools/seatools-win-master/
Post images into this thread for results on the:
a) long generic test
6) Run this overnight on the Windows drive: (other drives can be tested while windows is in use)
Open administrative command prompt and type or copy and paste:
chkdsk /b /v
This may take hours to run so plan to run overnight.
Run on all drives using the syntax: chkdsk /b /v C: or chkdsk /b /v D: changing the drive letter to the applicable drive.
C:\WINDOWS\system32>chkdsk /b /v
The type of the file system is NTFS.
Cannot lock current drive.
Chkdsk cannot run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)
Type: Y
7) Use the information in this link to find the chkdsk reports in the event viewer.
Copy and paste into notepad > save to the desktop > post into the thread using one drive, drop box, or google drive
https://www.tenforums.com/tutorials/40822-read-chkdsk-log-event-viewer-windows-10-a.html
8) Run the windows activation troubleshooter:
https://www.tenforums.com/tutorials/55383-use-activation-troubleshooter-windows-10-a.html
https://support.microsoft.com/en-us/windows/using-the-activation-troubleshooter-d717cdff-cf19-9770-7198-40119c2a696c
https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2
https://support.microsoft.com/en-us/windows/activate-windows-10-11305dbc-ef5d-1c08-3ba7-4c7a2cb8f404
https://support.microsoft.com/en-us/windows/activate-windows-c39005d4-95ee-b91e-b399-2820fda32227
.
.
.
.
.
Please remember to vote and to mark the replies as answers if they help.
On the bottom of each post there is:
Propose as answer = answered the question
On the left side of each post: Vote = a helpful post
.
.
.
.
.