facing an issue when trying to schedule the Exam AZ-900: Microsoft Azure Fundamentals

João Silva 1 Reputation point
2021-09-08T20:49:55.28+00:00

I’m facing an issue when trying to schedule the Exam AZ-900: Microsoft Azure Fundamentals.
When I click on the “schedule exam” button a webpage with an error message appears:

"We can’t access your Microsoft profile to schedule your exam. To resolve the issue, try these steps in this order and return to the exam page to schedule the exam:
Use Internet Explorer (version 9 or above) or Edge
Clear all cache and cookies
Use the InPrivate option in Internet Explorer or Edge
If the issue persists, you can contact Pearson VUE Support to schedule the exam. If you still need help, please click Ask a question on the Microsoft Certification Program support forum."

Not Monitored
Not Monitored
Tag not monitored by Microsoft.
36,002 questions
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Leon Laude 85,651 Reputation points
    2021-09-08T22:09:03.683+00:00

    Hi @João Silva ,

    Please note that Microsoft Certification / Exams is currently not supported in the Q&A forums, the supported products are listed over here https://learn.microsoft.com/en-us/answers/products.

    You can ask the experts in the dedicated Microsoft Certification - Exams - Exam Registration and Scheduling forum over here:
    https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams-mcp_exam

    ----------

    If the reply was helpful please don't forget to upvote and/or accept as answer, thank you!

    Best regards,
    Leon

    0 comments