Unable to verify identity and regain access to my LinkedIn account due to Persona restrictions for Iranian users

Anonymous
2025-05-20T14:11:00+00:00

Hello Microsoft Support,

My LinkedIn account has been temporarily restricted, and I am required to verify my identity through Persona. However, Persona does not support Iranian government-issued IDs.

I have a valid Iranian passport and an expired Schengen visa, and I am ready to provide scanned copies and a selfie for manual verification.

Since I cannot complete Persona verification, I am unable to regain access to my account or contact LinkedIn support via normal channels because they require login.

Please advise how I can verify my identity and recover my account.

Thank you for your assistance.

Best regards,
Amir Hossein Mohammad Hashemi

Microsoft 365 and Office | Subscription, account, billing | Other | Other

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  1. Anonymous
    2025-05-21T16:51:23+00:00

    Hello,

    Thank you for reaching out.

    If you are unable to verify your identity and regain access to your LinkedIn account, I recommend reaching out to LinkedIn Support, as this issue is specific to LinkedIn and cannot be resolved through Microsoft Support or this community forum.

    If possible, consider contacting LinkedIn through another LinkedIn account to explain your situation and request help.

    Best regards,

    Eren | Microsoft Community Moderator

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