unable to link personal account to work account at docs.microsoft.com in Profile > Settings > Account Management

Question

Hi,
I'm trying to link my work account to my personal account.
I follow these steps:

• log in using personal account at https://learn.microsoft.com/en-us/learn/certifications/exams/az-304
• navigate to Profile > settings
• click "add account" in section "Account Management"
• this gives me a popup to log in again.
• after logging in again, I'm redirected to settings.

So, I'm unable to link any account (not able to enter my work email or any other email).
My personal account is several years old (an outlook.com email account) and (as far as I know) in good standing.
My browser is a an up to date version of chrome.

Thanks,
BR,

Answer 1

MVA learning is not currently supported here on QnA. They're actively answering question in dedicated forums here.
https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams-mcp_offer

--please don't forget to Accept as answer if the reply is helpful--

Answer 2

Linking personal and work accounts is no longer possible to do.
https://support.microsoft.com/en-us/help/4028404/microsoft-account-linking-accounts

--please don't forget to Accept as answer if the reply is helpful--

Answer 3

Hi, then why does the feature still exist ?
I was told to use this mechanism to link my personal account to my work account in order to take the exam with a voucher. the voucher is valid for my work account, but that one does not permit taking exams on Microsoft Learning (see screenshot)